Shannon Bell
Executive Vice President, Chief Product and Technology Officer
Shannon Bell is Executive Vice President and Chief Product and Technology Officer at OpenText, leading global product strategy, research and development, and AI strategy. She shapes the company’s technology vision and roadmap, driving portfolio innovation and growth through secure, AI-powered solutions.
A transformational technology executive with more than 25 years of experience, Shannon has led large-scale digital transformations, global product organizations, complex integrations, cloud modernization, and enterprise growth across the software, telecommunications, and technology sectors. Her international experience spans product management, software development, engineering, cloud services, data platforms, cybersecurity, and technology operations.
In the three years Shannon served as OpenText’s Chief Digital Officer and CIO, she led a broad transformation that included the OpenText trusts OpenText program, a $1.5B efficiency program, and establishing an AI Center of Excellence to drive adoption. She also oversaw the development of our Agentic AI-Ops Global Command Centre, transforming operations and support for more than 120,000 clients worldwide.
As Chief Product and Technology Officer, Shannon oversees product strategy and development across Content, Business Network, ITOM, Cybersecurity, ADM, Experience, and Portfolio. Her organization is infusing AI and Aviator across the portfolio, turning trusted context and connected data into differentiated, intelligent solutions designed for client outcomes.
Before joining OpenText, Shannon held senior technology leadership roles at Rogers Communications, where she led enterprise IT, digital platforms, cloud services, and data strategy, and played a key role in the Shaw Communications integration. Earlier in her career, she held executive positions with Amdocs, Bridgewater Systems, and other global technology companies.
Shannon holds an MBA from the University of Surrey in England. She is passionate about using cloud, data, and AI to solve complex client challenges, create competitive advantage, and shape the future of enterprise software through product innovation, client success, and execution excellence.
